Policies

Payment: We value you and your time and strive to keep our lesson and payment policies as easy and  convenient as possible.

Traveling Musician is a subscription service. Our rates are a flat rate per month depending on the lesson length and whether your private lessons are in-home or online.

Our system is designed around a 48 lesson per year commitment.

Please contact us if your method of payment becomes invalid before your next billing date if possible.

Lessons: To maximize progress and minimize the development of bad habits, lessons are given once per week for all students.

Lessons are given the same time, day, and location each week. In joint custody cases, the lessons may alternate between locations if the travel time is possible.

Optional performances are offered twice per year, in the winter and the spring. Our performances are open mic style and we encourage students of all levels to participate.

Cancelation:  We believe that all students can be successful in music with consistent lessons and practice regardless of natural talent. Our flexible and fair cancelation policy allows for students to have the lessons they need to progress and feel proud of what they accomplish through their lessons, while maintaining realistic expectations of sudden illness or scheduling conflicts.

Lessons canceled by the student will be made-up at a time convenient for both the teacher and the student, either by adding more time to subsequent lessons or by rescheduling for a different day. Make up lessons do not expire and are valid to be used while students are actively enrolled.

If the student is not present at their location at the scheduled lesson time, or is not active online, the teacher will attempt to contact the client. If no contact is made, the teacher will leave after waiting 15 minutes. The remaining lesson time may be made up by adding time to subsequent lessons.

Lessons can also be made up by attending one of our special online seminars. Seminar dates can be found on our calendar.

We reserve the right to cancel a student subscription for any reason and at any time. Should we cancel your subscription, you will be refunded a prorated amount from the time of cancelation to your next billing date.

Canceled lessons cannot be used as a payment credit.

Contact: Please feel free to contact us at any time for any reason. Email and text communication is the fastest and easiest way to get in touch with us.

Traveling Musician can be contacted by email at admin@travelingmusician.com, via our website at travelingmusician.com, by phone or text at (484) 681-2293 or (484) 321-6735.